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Called Pentair, as they make the Pentek housings. Sent them some photos. They determined that this is one of their early VIH (valve in head) models, but no repair kit is available. I removed the 4 screws and plate for a closer look. I have attached some pics of the internals......... pretty...

I did the faceplate reset according to the owner's manual, but nothing has changed. Communicated with an 'expert' at ManageMyLife, a Sears website. He suggested that there is some kind of glitch in the board, but because it doesn't affect the operation I am going to use it the way it is until it...

High Capacity 80 Plus, model 625.348832 water softener. Unit had been bypassed and sitting idle for a while so I cleaned the unit and replaced the venture/nozzle gasket. Put the unit back in service and ran through all of the cycles. Everything seems to be working properly with the exception of...

I appreciate the info and will try giving a call. The filter isn't Kinetico, just something installed by them.

I was just confused by the use of words. I've never heard of the resin bed being referred to as a filter.

Here' something that you may or may not be able to help me with, but I thought I'd give it a try. I have a standard 20" cartridge filter canister just upstream of the softener that was installed by Kinetico when they put the softener in back in '94. The head of the canister has an 'on/off'...

Are you referring to the Kinetico softener as a 'non electric filter'?

This filter is just upstream of the softener. We live in the country and have a well for our water source. This filter keeps a ton of sediment from winding up in the resin bed. Just upstream of that I have also installed (last year) a Water Source sediment filter, which removes a bunch of debris...

I would make sure that the pipe end is free from burrs. The push connectors that I have seen use internal O-rings to make the seal. A burr or ragged edge might damage the O-ring which could compromise the seal. I would also make sure that the outside of the pipe that will slide into the...

I have a standard 20" cartridge filter canister installed just upstream of the softener. The head on this particular canister has an on/off valve handle located on the top of it. Every time I replace the filters, water leaks from around the red button and maybe also from around the valve stem...

While disassembling the unit, I found a tech sheet stuffed in behind the control panel. If anyone is interested in having this info, let me know and I can attempt to get it out to you. Thanks for all of the responses.. Rob

Contacted Sears. They told me to go to sears.com and click on parts direct. Did not find any service information available there. Started up a "Sears" chat, where I was directed to managemylife.com. Did find some troubleshooting question and answer bits, but nothing specific to what I am looking...

Wanted to bring this post back to the top to see if anyone else has an idea where to find the additional information. BTW, what is the proper way to repost?

I appreciate the link to the owners manual, IFIXH2O. I already have one of those and was wondering if there is any additional service information that would be more in depth, as in what is available to the service techs. Thanks again.

I have a Kenmore Extra High Capacity 80 Plus, model 625.348832. Anyone know where I can access a tech service manual/information for this unit? Thanks for your time and consideration. Rob

Wound up making my own tool to release the cam on the Merrill pitless. The most popular suggestion to making the tool is to use 1/2" pipe with the end somewhat flattened out. Because of the cost of galvanized pipe in this area, I decided to check for some at the local scrap/recycle yard. Came...

Thank you speedbump. The picture that you linked is exactly what I see at the top of the casing (the support bar, as I cannot see down the casing due to cob webs that I have not as of yet attempted to cleanout). I will be making up the special tool soon and pulling the pump on Monday the 22nd...

Did some searching and believe that the pitless I am dealing with is a Merrill, or similar to their design. Found a thread in another forum that refers to one with the same description as a Wells brand, although I was not able to find any kind of information regarding that name; not even a...

Need to replace a submersible well pump (in Michigan) as it is making a rotational-like sound throughout the plumbing in the house. I do not claim to be well versed in pump removal and installation by any means, but firmly believe that I have all of the skills necessary to perform the task at...