This little gem got dropped in my lap yesterday

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No, we are a new construction company, we try not to do any kind of service past our 1 year warranty period.

Service companies tend not to do big new construction projects, because they know how to turn a profit doing service. We do big new construction projects, because we know how to turn a profit doing that.

I am learning how to do service through my experience with my side business, but the two plumbing disciplines are considerably different.
 

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