Shower and tub handle not straight
- Thread starter wspwithe
- Start date
Help Support Plumbing Forums:
Did the cartridge get installed in the correct position?
Take the handle off and let me see what you’ve done. 
I’ll help you get it corrected.
I’ll help you get it corrected.
Yes, there's only one way to install it.
They must have changed them then. No worries.
The cartridge can be reversed, you’re correct. But that won’t cause this problem.
Thanks! See attached pic. The water turns on and off fine, just the handle won't line up.Take the handle off and let me see what you’ve done.
I’ll help you get it corrected.
Attachments
Jeff Handy
Pro Handyman, NOT A Pro Plumber
Maybe the valve is installed wrong, back in the wall?
And why is the valve installed so darn low?
Maybe for handicapped access?
And why is the valve installed so darn low?
Maybe for handicapped access?
Maybe? You have to turn the catridge slightly to get it in so it's not installed straight on. What's weird is that the prior handled was completely aligned just fine. Not sure why it's so low...builder installed probably why.
Looking at the picture in #7 of the backside of your handle, it doesn't look quite right.
Jeff Handy
Pro Handyman, NOT A Pro Plumber
I think there is a little plastic tab on the cold side of the cartridge, that has to sit in a small vee notch at the three o’clock position.
Is that how yours is now?
Is that how yours is now?
Not sure what to do. That's how it came.
Yes, there are actually 2 notches. The plastic vee's are in the correct place.
The handle is ruined. Get another handle. That’s all that’s wrong.
It has two notches because the cartridge can be reversed for back to back installations or reversed hot/cold water lines
But it's brand new. I have 2 of them and they are both doing the same thing. One is in the tub and one is in the shower. (separate tub/shower)
The handle was installed wrong.
if the other one is doing it to......then the same person must have done the work.
It’s wrong.
This portion of your handle with the red arrow should be shaped just like the brass stem on the cartridge.,
It’s a female handle fitting over the corresponding male stem.
It simply slips over it. A set screw then is tightened to secure the handle.
Yours, pictured has been rounded out.
It’s a female handle fitting over the corresponding male stem.
It simply slips over it. A set screw then is tightened to secure the handle.
Yours, pictured has been rounded out.
Jeff Handy
Pro Handyman, NOT A Pro Plumber
When you open up the valve, are the notches exactly at 3:00 and 9:00, or are they cockeyed?
I just finished this one about an hour ago. Looks similar to yours.
