New Toilet Continuously Runs; Doesn't Fill

Discussion in 'General Plumbing Help' started by Kamryn, Sep 11, 2019 at 10:05 PM.

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  1. Sep 11, 2019 at 10:05 PM #1

    Kamryn

    Kamryn

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    My dad bought a Dolphin Seattle dual-flush toilet, it will continuously run, like something is sticking.
    Also, when I put the tank cover on, it flushes the toilet. I don't remember that happening with the toilet at my previous house. Is this normal?
     
  2. Sep 12, 2019 at 2:12 AM #2

    Diehard

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    Did you have a "Seattle dual-flush toilet" t your previous house?
    These toilets don't appear to have very much information available to figure out how their somewhat unique dual flush system works.

    They do show a brief Installation Instruction specific to the Push Button Installation, that should have came with the toilet.

    Who did the install? That may be the problem. Push Button Installation.jpg

    Calling the manufacturer of the unit may be helpful.
    I couldn't find a telephone number for them but here's a link to their contact page.

    https://dolphinhomedecor.com/contact-us/
     
    Last edited: Sep 12, 2019 at 2:18 AM
  3. Sep 12, 2019 at 2:47 AM #3

    Rickyman

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    43243A23-A65F-407A-AD56-3485D9906359.jpeg Your push button flush rods are too long. Adjust them according to the instructions.
     
    frodo, GReynolds929 and breplum like this.
  4. Sep 13, 2019 at 3:26 PM #4

    havasu

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    I believe the above answers above are spot on. Thank you for taking the time to include the diagram with the post Rickyman and Diehard!
     
  5. Sep 13, 2019 at 5:56 PM #5

    johnjh2o

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    Looks like the glassier bay toilet.
     
  6. Sep 13, 2019 at 6:17 PM #6

    Diehard

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    How's that?
     
  7. Sep 13, 2019 at 7:32 PM #7

    johnjh2o

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    The flush valve is the same as glassier bay's.
     
  8. Sep 13, 2019 at 9:52 PM #8

    Diehard

    Diehard

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    Okay thanks!
    The first time I googled it it showed me a different one but when I looked further I saw it.
     

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