Hi,
A bit difficult to explain. The handle is fine. The pullout faucet is fine (pulls out and fully retracts). The problem is the entire assembly above the handle is loose; it rocks back and forth. I want to tighten it somehow so it doesn't rock. I can untwist the entire top portion, but trying to twist it tighter doesn't seem to work. No luck looking on Moen's site so I thought I'd ask the experts.
Thanks for your time.
A bit difficult to explain. The handle is fine. The pullout faucet is fine (pulls out and fully retracts). The problem is the entire assembly above the handle is loose; it rocks back and forth. I want to tighten it somehow so it doesn't rock. I can untwist the entire top portion, but trying to twist it tighter doesn't seem to work. No luck looking on Moen's site so I thought I'd ask the experts.
Thanks for your time.