Please help me diagnose a hard to find leak

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annual1970

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Kelowna BC Canada
I bought a house in June of last year. It was built in 1992 and is on a somewhat steep hill. The back of the basement is all below grade, and the front is at level grade.

Just before Halloween, my tenant in the basement suite noticed some water pooling in the utility room. A plumber came and checked the hot water tank and said it's not leaking. The tank itself is under a year old, the previous owners installed it. He couldn't find any issues inside and suggested directing the downspouts away from the side of the house instead of just straight down. I did that, but there was no change. The water eventually got bad enough that the tenant moved out. I made an insurance claim and they sent a restoration company out.

After a month of hunting around, they had the basement suite stripped to bare concrete and most of the drywall removed to two feet from the floor. The floor is generally wet from the center back area of the suite in a rough semicircle outwards. The utility room is about 20 feet straight out from the back wall and the water only gets that far now if it hasn't been pumped or vacuumed in a few days. Eventually the restoration crew found an old crack in the center of the back foundation wall that had been repaired at some time previously, but the repair failed.

I had a contractor seal the perimeter of the base of the wall with Xypex. The next day, the floor was still wet so more Xypex was applied a little further up the wall. Checked again a day later and the water was over an inch deep in the same area. It was almost as though the crack in the wall was the drain, not the ingress point. I should note that the water appears to be clean, and there is no smell.

If I shut the water off to the house then no moisture accumulates on the floor. If I turn it on, then water appears again overnight, but only overnight. If the floor is pumped and dried, it stays dry all day even with the water on. The irrigation has been shut off and blown out. Nothing else I can think of uses water automatically overnight, other than maybe a few cups in the fridge ice maker.

Last night I left the water on, and took before and after water meter recordings. Between going to bed and waking up, the meter recorded about 250 litres (66 gallons) flowing at some point in the night. The only usage I know of was a toilet being flushed once, and of course possibly the ice maker. There was significantly more water on the basement floor this morning than last night.

Any suggestions as to what I can try? Restoration has had plumbers and HVAC guys out repeatedly to figure this out, and I feel like I'm still at square one.

Other things that might be red herrings to this, but I feel should be mentioned:
-water hammering in my fridge started about the same time as the water pooling was discovered. Seems like a common problem with the fridge, and recommended fix is to replace a valve at the back of the fridge itself.
-my laundry tub on the same line as the fridge always has murky water when I initially turn it on, both hot and cold
-in the midst of all of this, the overflow valve on the water heater failed. It leaked water all over and when I shut off water to it overnight until I could address it the next day, water leaked quite rapidly from a shower head and a bathroom faucet upstairs on the main level, even though the faucets were both turned off
-I replaced the overflow and the hot water was fine, but the pilot kept going out overnight for about a week afterwards. Would stay on all day but go out overnight. It has been operating fine for about three weeks now.
-the irrigation was blown out about two weeks before the water was noticed in the basement
-there is a surprising amount of condensation on the inside of my windows in the upper main part of the house
-immediately above the problem area in the basement is a covered deck. The drop ceiling tiles in the basement have been partially removed, and there is dampness between the underside of the deck and the top side of the batt insulation. I've been told that the insulation is incorrect and should have been spray foam rather than batt. I suspect this is a separate issue from the rest as there is no moisture going down the walls or dripping from the ceiling.

It has been four months now and everyone I have working on this is stumped. Any suggestions would be greatly appreciated. Thanks in advance.
 
well if you shut your water meter off over nite and there is no water then turn it back on and lose 66 gals and its wet it would seem like a water main issue
 
I had the city come and check the main, as well as all of my neighbours on either side of me and behind me. They said none had any problems, including mine. The only shut off I have is the main.
 
I had the city come and check the main, as well as all of my neighbours on either side of me and behind me. They said none had any problems, including mine. The only shut off I have is the main.
whats stumps me is when you shut off your main......theres no water......whaen you leave the water on you get water....that points right at the main......I just had a problem similar to this water was on the floor soat rest with nothing on I checked the meter....it was slightly moving....as soon as I shut off the meter the meter stopped....the leak was in the wall behind the toilet....is this a slab house????????
 
whats stumps me is when you shut off your main......theres no water......whaen you leave the water on you get water....that points right at the main......I just had a problem similar to this water was on the floor soat rest with nothing on I checked the meter....it was slightly moving....as soon as I shut off the meter the meter stopped....the leak was in the wall behind the toilet....is this a slab house????????
does your water main go under the foundation and then come up to feed the meter or does it just poke thru the wall
 
It comes through the wall, no where near where the water seems to be accumulating. If the water is on, but nothing is running in the house (to my knowledge) it shows no flow.
 
you mentioned you were losing 66 gals overnite ...have you fixed the leaking shower head???is there any plumbing were the dampness is werethe ceiling tiles have been removed????
 
turn off all the valves under or at every sink, toilet, ice maker
in the house.
go out to your meter and look at the wheel or triangle, if it is moving water is being used

if it is moving
dig up the water line where it enters the house
cut it and cap it.
turn the meter on, if the triangle is not moving, the problem is in the house
repipe. a new water line from that point to inside the house

i have no idea as to the water line layout of your house.
you want to repipe around the pipe in the area you think is bad

w_meter1.png
 
you mentioned you were losing 66 gals overnite ...have you fixed the leaking shower head???is there any plumbing were the dampness is werethe ceiling tiles have been removed????
The shower head and faucet only leaked while I was having the hot water tank issue. Neither have leaked since.
 
turn off all the valves under or at every sink, toilet, ice maker
in the house.
go out to your meter and look at the wheel or triangle, if it is moving water is being used

if it is moving
dig up the water line where it enters the house
cut it and cap it.
turn the meter on, if the triangle is not moving, the problem is in the house
repipe. a new water line from that point to inside the house

i have no idea as to the water line layout of your house.
you want to repipe around the pipe in the area you think is bad

View attachment 20012
I've tried shutting everything off in the house already and checking the meter. It shows zeroes for flow.
 
you mentioned you were losing 66 gals overnite ...have you fixed the leaking shower head???is there any plumbing were the dampness is werethe ceiling tiles have been removed????
The dampness in the ceiling is just in the ceiling. The tiles themselves were dry. The floor under them is wet, but that's just the extent of the pooling. There doesn't seem to be any direct path from the wet ceiling to the floor. The tiles are dry, and so are the walls.
 
I've tried shutting everything off in the house already and checking the meter. It shows zeroes for flow.

Last night I left the water on, and took before and after water meter recordings. Between going to bed and waking up, the meter recorded about 250 litres (66 gallons) flowing at some point in the night. The only usage I know of was a toilet being flushed once, and of course possibly the ice maker. There was significantly more water on the basement floor this morning than last night.
.


according to your post, your water meter is showing water usage when nothing is ''on''

or did i read that wrong?
 
according to your post, your water meter is showing water usage when nothing is ''on''

or did i read that wrong?
Yeah, I wasn't really clear on that. If I have no water running anywhere and I check the meter, it shows nothing flowing at that point in time. But after having left everything in that same state overnight, still with nothing being used (no dishwasher running, no laundry, etc.) then the meter showed a 66 gallon difference between last night and this morning. Something somewhere is causing a significant flow overnight, but I have no idea what it would be.
 
overnite is typically an 8 hour time block @ 70 gallons
you are loosing approx. 2 cups per minute

only way to find it is to isolate the system into sections and air test
I would suggest isolating the pipe from the water meter to the foundation
test that
i would isolate and test from foundation to inside the house


6x5x555555.JPG
 
Dumb question, but do you have a furnace humidifier? If so, and the heat is on overnight, that might account for the 66 gallons of water usage.
 
If I shut the water off to the house then no moisture accumulates on the floor. If I turn it on, then water appears again overnight, but only overnight. If the floor is pumped and dried, it stays dry all day even with the water on. The irrigation has been shut off and blown out. Nothing else I can think of uses water automatically overnight, other than maybe a few cups in the fridge ice maker.

Last night I left the water on, and took before and after water meter recordings. Between going to bed and waking up, the meter recorded about 250 litres (66 gallons) flowing at some point in the night. The only usage I know of was a toilet being flushed once, and of course possibly the ice maker. There was significantly more water on the basement floor this morning than last night.

.

If I shut the water off to the house then no moisture accumulates on the floor. If I turn it on, then water appears again overnight,

but only overnight.

just for grins
check the water pressure at night for spiking.
this gauge, will record spikes, the black arrow moves the red, and the red stays

I have seen leaks that were so small, they would only be visible at high pressure
city water systems spike at night, due to lack of use during beddy bye times

just for grins, check for spikes
 

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I'd first install a shutoff valve on the main line as it comes into the house. That would allow you to isolate the house from everything outside.
 

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