Shel
New Member
Hi ... this is my first post here ... very happy to have found this place. Hope you can help us, or at least provide some suggestions.
My companion has a rental property and the tenants have been complaining about the water temp in their showers. Here's their latest communication which should give you an idea of their plight:
Today's experience:
Anthony did dishes. I took a shower. Then he took a shower.
I washed my hair, normally a 10-12 minute experience, but figuring in all the times I had to deal with the water temperature and pressure changes, it was more like 20, and the worst shower I've taken in that shower to date. The water was hot right away, almost too hot, and a minute or two in, went scalding, then ice cold, back and forth. From that point on, I could never get a decent temperature. I tried to just take a hotter than normal shower, then suffer with cold for rinsing, but mostly tried to keep my body away from the water as much as possible.
I burned my face, not once, but twice. Both times, I had the shower cold for rinsing, already very unpleasant, and with my face right under the showerhead, first when rinsing my hair, and second when rinsing my face, it got scalding hot, no warning. My left cheek is burned. It stings. It will go away in a couple of days, I'm sure, but it's been an hour and I am still shaking. When I told you that showering here is traumatizing, I wasn't kidding. Pictures attached.
Anthony said yesterday he had to do all cold and a little hot to get a decent temperature. Today he had to do a lot of hot, and a little cold, and it took several minutes before he could get in. He kept it as cool as he could stand, since he was fearful of getting burned like I did. Then 1 minute in, two huge surges of hot. There were 2 other smaller surges of hot for the rest of his shower, about 5 minutes total.
This has been going on for months, and you've done everything you can to try to help. The plumbers were here 4 times in a week and it's still not fixed. Seems you have a more complex issue that cannot be easily solved.
After 2 days since the last plumber's visit, the problem is at the very least intermittent, and at the most, a daily issue, and either way, is unsafe and unacceptable.
We've installed a new water heater (the old one was 30 years old, we wanted to replace it before any leaks, etc.) The heater has a recirculating pump on it ... could that be the problem, maybe take it out of the loop?
My companion built a small apartment on to the "big house," rents the big place and lives in the apartment. This gives her some retirement income and a place to live that's, essentially, free. The two units share the plumbing system, and my companion has no water temp issues.
The tenants are concerned that the pipes in the big house are "old" and that might be why there's this temperature fluctuation.
I'd be happy to answer as many questions as possible, and certainly welcome all input. Thanks!
My companion has a rental property and the tenants have been complaining about the water temp in their showers. Here's their latest communication which should give you an idea of their plight:
Today's experience:
Anthony did dishes. I took a shower. Then he took a shower.
I washed my hair, normally a 10-12 minute experience, but figuring in all the times I had to deal with the water temperature and pressure changes, it was more like 20, and the worst shower I've taken in that shower to date. The water was hot right away, almost too hot, and a minute or two in, went scalding, then ice cold, back and forth. From that point on, I could never get a decent temperature. I tried to just take a hotter than normal shower, then suffer with cold for rinsing, but mostly tried to keep my body away from the water as much as possible.
I burned my face, not once, but twice. Both times, I had the shower cold for rinsing, already very unpleasant, and with my face right under the showerhead, first when rinsing my hair, and second when rinsing my face, it got scalding hot, no warning. My left cheek is burned. It stings. It will go away in a couple of days, I'm sure, but it's been an hour and I am still shaking. When I told you that showering here is traumatizing, I wasn't kidding. Pictures attached.
Anthony said yesterday he had to do all cold and a little hot to get a decent temperature. Today he had to do a lot of hot, and a little cold, and it took several minutes before he could get in. He kept it as cool as he could stand, since he was fearful of getting burned like I did. Then 1 minute in, two huge surges of hot. There were 2 other smaller surges of hot for the rest of his shower, about 5 minutes total.
This has been going on for months, and you've done everything you can to try to help. The plumbers were here 4 times in a week and it's still not fixed. Seems you have a more complex issue that cannot be easily solved.
After 2 days since the last plumber's visit, the problem is at the very least intermittent, and at the most, a daily issue, and either way, is unsafe and unacceptable.
We've installed a new water heater (the old one was 30 years old, we wanted to replace it before any leaks, etc.) The heater has a recirculating pump on it ... could that be the problem, maybe take it out of the loop?
My companion built a small apartment on to the "big house," rents the big place and lives in the apartment. This gives her some retirement income and a place to live that's, essentially, free. The two units share the plumbing system, and my companion has no water temp issues.
The tenants are concerned that the pipes in the big house are "old" and that might be why there's this temperature fluctuation.
I'd be happy to answer as many questions as possible, and certainly welcome all input. Thanks!