I was ripped off at my local Harbor Freight. Here is the letter that I sent their customer service representative.
From a decades long Harbor Freight supporter,
I went to your local store today to purchase some safety items. The regular price was $8.99, but this week only, the price had dropped to $1.99 for your hearing protectors. You also had safety glasses that had a regular price of $4.99, but this week the price was only $1.99.
Much to my surprise, when I went to pay, the cashier asked if I was a member. I told him that I sure was, and even provided my phone number to look it up. He then explained that I was not a member, but only an email subscriber. To get the price on these sale items, it would be necessary to pay $40 for an annual membership.
So now Harbor Freight has gone the way Costco has gone, you need to pay to play?
First of all, in my opinion, this is fraudulent false advertising. I do not appreciate your misrepresenting of sale items and these fraudulent tactics. Yeah, you may have found a way to rip off long time supporters such as myself, but I will not tolerate these tactics.
From this point forward, I will pay a few dollars more from an honest business, who hasn't stooped to these tactics.
It has been fun,
**** *******
*******, Ca. *****
From a decades long Harbor Freight supporter,
I went to your local store today to purchase some safety items. The regular price was $8.99, but this week only, the price had dropped to $1.99 for your hearing protectors. You also had safety glasses that had a regular price of $4.99, but this week the price was only $1.99.
Much to my surprise, when I went to pay, the cashier asked if I was a member. I told him that I sure was, and even provided my phone number to look it up. He then explained that I was not a member, but only an email subscriber. To get the price on these sale items, it would be necessary to pay $40 for an annual membership.
So now Harbor Freight has gone the way Costco has gone, you need to pay to play?
First of all, in my opinion, this is fraudulent false advertising. I do not appreciate your misrepresenting of sale items and these fraudulent tactics. Yeah, you may have found a way to rip off long time supporters such as myself, but I will not tolerate these tactics.
From this point forward, I will pay a few dollars more from an honest business, who hasn't stooped to these tactics.
It has been fun,
**** *******
*******, Ca. *****