Thanks james and Mike. Good advise James. Here is a little of my background. I’ve been a plumber since the late 80’s and was self employed with a small shop of 7 guys doing light industrial work and commercial. Hard times hit, shut down my business and I movd out of state. Started my new life working for a small shop in SW Montana, plumbing residential homes then hired on with a fairly large company in the area. Ive plumbed many very high end homes, condos, single family homes, commercial stuff such as grocery stores and so on. I got tired of that and transfered to the service department within the company and doing this for the last 7-8 years. We have been time and material until recently, started moving into flat rate. The company rushed the transition and we are in kind of a limbo because the items are almost non existent, or way off base. Yeah, I have been faced with giving what I know is an outlandish price on simple tasks, but that is what the program says is what needs to be charged based on the shop formula” and we are being encouraged and trained in the “up sell”, but that is besides the point. The point is, is that, I see the benefits of streamlining the estimates and charging on averages and our office manager has said the complaints about bills are almost nonexistent. They were mostly complaints about how much time was charged to the job, and the guy had to go to the supply house and so on. So, I see the value of up front pricing. That is why I ask of flat rate programs for the small shop. I also have thought that I could put together flat rate for the typical tasks and charge T&M for the more unusual jobs. You mentioned charging per fixture for remodel and small houses. Where does a person find those tables or do you formulate them yourself? Sorry for the long dissertation. I have the experience and do work efficiently although I know I can and will improve in this area. I’m excited to get going but planning and execution go hand in hand. Thanks for the advise. Anything else that may cross your mind and expressed is much appreciated. Cheers.