I installed a delta lav faucet 5 years ago, i went back and replaced the seats and springs because it started to drip, that didnt work, i replaced the stem, you know the expensive ones $23, still drips.... i cant find this faucet anywhere since im in california and the new lead free law is in effect, this faucet is in the master bedroom side by side of the excat one.... so this is where the run around begins---------------> i called Delta and told them the cold side leaks and is unrepairable, they wanted to send me seats and springs to fix the issue even though i told them i replaced them a few times already... i get the springs, throw them on my truck and call them back and tell them it didnt work, they ask me if i flushed out the system, the guy told me to remove the stem, take a bowl and put it over the opening and turn the water on... (what an idiot) i call back the next day saying that didnt work, then the say i need to go back to the customers house and wipe off and grease on the seats, (im like really, you gonna send me back to the customers house for the 5th time with this bullshait) so i call back again the next day saying it didnt work, (mean while i already bought the faucet online and installed it today) i called back today and told them still nothing, they want to send the faucet to the customers house and thats it... WTF i already installed the faucet...
Long story short, this went on for over two weeks, and Delta Faucet Warranty customer service SUCKS,,,,, i always recommend delta and Moen, from now on MOEN ONLY.... Look, im a plumbing contractor and you think you can send me back and forth to a customers house 5 times, 3 hours of phone time, all for a job that took me 20 mins to install the faucet... not to mention the $40 in gas i wasted.... Delta Customer Service gets a POOR grade from me.. Dont say you were NOT warned
Long story short, this went on for over two weeks, and Delta Faucet Warranty customer service SUCKS,,,,, i always recommend delta and Moen, from now on MOEN ONLY.... Look, im a plumbing contractor and you think you can send me back and forth to a customers house 5 times, 3 hours of phone time, all for a job that took me 20 mins to install the faucet... not to mention the $40 in gas i wasted.... Delta Customer Service gets a POOR grade from me.. Dont say you were NOT warned