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Post some pictures

Yes leave it open Also you gotta pull down the pin not up. And the other thing I can think of is make sure the rubber washer on the cap of the shutoff valve comes off. Sometimes you screw the drain down cap off and the washer is still stuck on the valve. Hope this helps

Post a picture of the outside faucet. It may have a vacuum breaker on it and it is not allowing the water to drain out properly. If you do have a vacuum breaker on it then remove it if you can or pull down gently on a little plastic pin at bottom of vacuum breaker and that should let water out...

No It should not back up into sink You are good to go with what you have planned Good luck

Remind me to never piss you off Lol😄

Man ! You REALLY hate that guy Don't you?

IPC here in Ga 1 1/2 minimum

Just go in there with a can do attitude, say you are willing to get dirty, do what it takes to get the job done , if you are a quick learner throw that in there too. A BIG NO NO: Don't say that you have time restrictions like needing to be off on Tuesdays at 3 pm to play bingo with nana...

What I have done before and will fix both your problems is installing a small 10 gallon electric water heater very close to the tankless and install a circ pump on the outlet of the electric heater. Then install the supplied crossover tee at your farthest fixture and your good to go. If you...

It sounds like you have temperature limiters on your shower valves Post pictures and I may be able to tell you how to bump them up. Each brand has a different way of doing this.

You could have a faulty pressure regulator and/or bad check valve at meter if applicable. Have someone check these items. Also make sure the main shutoff valve is fully open.

I can't see the handles too well but they look like moen to me.

I'm with frodo Heat tape will crack and disintegrate after a few years exposing the wires inside thus creating a fire hazard.