Dalem011
New Member
Good evening,
We have been beating our heads against the wall for two weeks now trying to figure this out. Then it dawned on me. Find a plumbing/septic forum message borad full of professionals. Any thoughts are so much appreciated.
2 weeks ago, the alarm went off on our 3.5 year old mound septic system. A quick check at the breaker box revealed that the pump in the dosing tank was running. Out at the tanks, I could hear the pump running. I opened the cover and saw water all the way up to the discharge pipe in the pumping tank
I called the system installer. He suggested leaving the pump running and he'd try and get one of his people out that day or someone would be out Saturday morning.
I went over early and looked. It appeared overnight, that chamber pumped all the way down and pump shut itself off. The installer called me an hour later and said his guy stopped by and said all looks to be working normal, but he was going to get the tanks pumped as he needed to get a filter put in the 1st tank.
That 1st day of this issue, we called the pumper that pumped this tank out for our 1st 3 year pump and inspection. He said he pumped this last summer and cleaned the filter.
The next Tuesday or Wednesday, he came out and pumped it but did not remember any thing about having been there before. (It was the same pumper and he did not mention having another driver.)
So tank was pumped and what do we find,,, This system was installed 3.5 years ago but the installer never put a filter or bafflein that 1st tank. They sent out one of their guys and he installed a new filter. The filter installer asked if I could run a hose in and partially fill the pumping chamber so the next day, they'd come back out and flush/check the mound laterals.
I never heard anything back but that chamber appeared to have been pumped down manually. Out at the mound, I find no signs that the flushing ports were located, let alone flushed.
So, questions. I'm looking for some professional advice on what to do next and also, what kind of shape is our new mound is in. I've mentioned concern on the condition of the mound to this installer but installer never addresses that concern. By not even flushing the laterals he installed, it's seems apparent he does not care. It's been a week now and not one word.
One more question. This pumper filed with our county that he pumped and inspected this tank. Shouldn't he have seen that there was no filter or baffle?
Thank you,
Dale
We have been beating our heads against the wall for two weeks now trying to figure this out. Then it dawned on me. Find a plumbing/septic forum message borad full of professionals. Any thoughts are so much appreciated.
2 weeks ago, the alarm went off on our 3.5 year old mound septic system. A quick check at the breaker box revealed that the pump in the dosing tank was running. Out at the tanks, I could hear the pump running. I opened the cover and saw water all the way up to the discharge pipe in the pumping tank
I called the system installer. He suggested leaving the pump running and he'd try and get one of his people out that day or someone would be out Saturday morning.
I went over early and looked. It appeared overnight, that chamber pumped all the way down and pump shut itself off. The installer called me an hour later and said his guy stopped by and said all looks to be working normal, but he was going to get the tanks pumped as he needed to get a filter put in the 1st tank.
That 1st day of this issue, we called the pumper that pumped this tank out for our 1st 3 year pump and inspection. He said he pumped this last summer and cleaned the filter.
The next Tuesday or Wednesday, he came out and pumped it but did not remember any thing about having been there before. (It was the same pumper and he did not mention having another driver.)
So tank was pumped and what do we find,,, This system was installed 3.5 years ago but the installer never put a filter or bafflein that 1st tank. They sent out one of their guys and he installed a new filter. The filter installer asked if I could run a hose in and partially fill the pumping chamber so the next day, they'd come back out and flush/check the mound laterals.
I never heard anything back but that chamber appeared to have been pumped down manually. Out at the mound, I find no signs that the flushing ports were located, let alone flushed.
So, questions. I'm looking for some professional advice on what to do next and also, what kind of shape is our new mound is in. I've mentioned concern on the condition of the mound to this installer but installer never addresses that concern. By not even flushing the laterals he installed, it's seems apparent he does not care. It's been a week now and not one word.
One more question. This pumper filed with our county that he pumped and inspected this tank. Shouldn't he have seen that there was no filter or baffle?
Thank you,
Dale