Strange - New Shower Panel only hot or cold

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tm21

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Hi I bought a new shower panel for my new reno shower connection and strange but true only the cold water would shoot out.

So I swap the connections, and you guessed it only the hot water would shoot out. Ok so I when back to Lowes and got another unit the same model.

Would you believe I had the same problem. What the heck is going on?
Anyone have a clue?

I took the shower panel off and both hot and cold water are shooting out of the pipes. So I have no clue what to do here.

I phone the manufacturer up and they are going to send me a new valve replacement hoping this would clear up the issue.
Anyone have any suggestions thanks Tony Mazz
 
What is a shower panel? I'm not seeing what it is you are trying to describe.

Never mind. I googled it. Funny thing is, I used BING search 1st and got "no results"
 
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Thanks - this is now resolved apparently the flexible supply tube going to the shower panel was getting kinked when I installed the panel to the wall.
 

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