Hi all,
Our shower backed up both yesterday and today. I thought I had solved the issue with 30 feet of my hand snake. But it backed up again today, especially when a toilet flushed. Lots of icky stuff.
I called the home warranty people and they told me that, as long as the clean out was accessible, it would be covered. If not, the plumber would need to pull the toilet and that was not covered.
When the plumber arrived, I showed him the clean out, and he told me that this clean out was for the county. Mine should be closer to the home. The one I had found was 50-60 feet away from the house, and 25 feet below it (I live on a hill), but still on the property. Also, it was about a 3-4 foot drop to the main line from the cap. He wouldnt be able to use it, he claimed, as the angle was too great to get his rooter up the hill.
We spent 20 minutes looking for another one, to no avail. He went under the house and found where the sewer line exited, but no clean out was to be found in that area. I have the plans, but the clean out wasnt where it should be (neither was the inlet water source, so the plans arent quite right). I was stuck, he would have to pull the toilet, and I would have to pay the difference.
Though the drain works, I still have a feeling that I was hosed. Does any of the above make sense? Did the toilet really need to be pulled? Could the clean out that I found worked? Any thoughts on this would be appreciated.
Thanks!
Our shower backed up both yesterday and today. I thought I had solved the issue with 30 feet of my hand snake. But it backed up again today, especially when a toilet flushed. Lots of icky stuff.
I called the home warranty people and they told me that, as long as the clean out was accessible, it would be covered. If not, the plumber would need to pull the toilet and that was not covered.
When the plumber arrived, I showed him the clean out, and he told me that this clean out was for the county. Mine should be closer to the home. The one I had found was 50-60 feet away from the house, and 25 feet below it (I live on a hill), but still on the property. Also, it was about a 3-4 foot drop to the main line from the cap. He wouldnt be able to use it, he claimed, as the angle was too great to get his rooter up the hill.
We spent 20 minutes looking for another one, to no avail. He went under the house and found where the sewer line exited, but no clean out was to be found in that area. I have the plans, but the clean out wasnt where it should be (neither was the inlet water source, so the plans arent quite right). I was stuck, he would have to pull the toilet, and I would have to pay the difference.
Though the drain works, I still have a feeling that I was hosed. Does any of the above make sense? Did the toilet really need to be pulled? Could the clean out that I found worked? Any thoughts on this would be appreciated.
Thanks!