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It's a little too late to return the parts, the packaging was a pain to open and has since gone to the transfer station. My wife is really partial to this faucet, so if I can fix it that were be the preferred solution to the problem.

I purged the lines and replaced the cartridges a few days ago but there was no improvement in the flow rate. I guess I'mm back to my original supposition that the diverter valve is stuck midway in its travel. I will be ordering a new diverter and a couple of spout wear parts in the coming days...

- The problem is the same for either hot or cold or any combination. I got a parts diagram from AS yesterday and the CSR recommended replacing both cartridges. AS has a lifetime cartridge warranty BUT only if one has an original purchase receipt. Therefore I ordered cartridges and an aerator...

I finally figured out how to add an image of the faucet. :)

My American Standard kitchen faucet

I have an eight year old American Standard kitchen facet with hand spray. For several months the flow from this faucet and the spray has declined despite cleaning the aerator. Using hot or cold or both doesn't make a difference. Now we are getting less than a pencil stream out of the faucet and...

Viega is a family owned German company with operations in the USA. Before investing in another expensive tool, you might consider writing a polite inquiry to the German home office. European customer service is far superior to that in the USA and the Germans usually work hard to maintain their...

Does the large plastic portion leak or just the part that is crystal covered? The crystal covered portion may be a metal compression coupling that could be replaced with a plastic compression repair coupling. You might try that first before worrying about the origin of the plastic fitting...

I just noticed you are from Hawaii. If I remember my geology properly, water filtered through lava rock is quite alkaline. Introduction of some form of conditioning is probably necessary there to bring the water closer to neutral for everyday washing & cooking.

If you don't know what it is or what it does, why are you so sure it needs to be replaced? If your only concern is the crystalline substance on the top line, as long as it isn't leaking leave it alone. If every fitting in the USA with some corrosion or crystals formed on it were replaced, the...

"PRV is very thick brass, I doubt very seriously it is busted." -exactly! I've seen a fork lift back into one on a factory floor, making a mess of it and the vicinity but other than that the chances of exterior damage are pretty slim.

Did the plumber explain why the PRV is broken? Is it exterior mechanical damage or an internal failure? Did he dismantle the valve for this diagnosis? If the valve exterior is intact, the water isn't turned on, an air pressure test wasn't done and the valve wasn't dismantled it's difficult to...

I assume this "plumber" didn't give you a detailed estimate, just a shot from his hip hoping you would bite. If the plumber says "all the pipes are busted" and you can see intact pipes flush him, the last thing you need is a plumber given to hyperbole! Your problems and your time frame are...

Thanks for the info Mike. Given the outlay for parts so far, replacing the tank isn't in the budget unless it has failed internally. I will have to prime the line because I will be replacing the check valve. I assume that opening the the drain valve on the tee and running the pump until I no...

My well system has several issues centering around the tank. It was wedged in the crawl space such that the bladder fill valve is inaccessible, the drain is an outside faucet halfway up the tank so it can't be fully emptied, there isn't a pressure relief valve and all of the associated hardware...