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I brought in my professional plumber, and good thing! He explained how the toilet was installed rather "creatively" due to the lower flange of the exit pipe being below the tile floor instead of above the tile floor. So the current installation had all sorts of extra spacers and caulk in...

Reproduced the leak! When the toilet is flushed normally (many times a day), there is no problem. But when I remove the flapper and let it flow, there is instantly water dribbling to second floor. It's a bit hard to see *exactly* where it originates but my hunch is a faulty wax seal (which I...

Thanks for the tips. I removed all the soggy material from the ceiling -- roughly one third of the entire ceiling. It was a mess of drywall layered next to 100 year old horsehair etc. Remarkably, considering the extent of water in the bathroom ceiling, I don't see water in any other...

Hi all. I have a Toto Ultimate toilet on my third floor, probably 8 years old. Directly below that toilet, on my second floor, I observed today a significant bubble of water that had formed behind the paint on the wall. I went up to the third floor and found the toilet flapper stuck open with...

Hello everybody! The handle won't stay tight on the diverter valve for my hand shower. It seems to me I just need to replace a couple parts (and attach a new handle to the diverter trim) but I am not sure how to ID these parts. Any help appreciated! For context, I have included not only...