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Old 11-14-2013, 11:58 PM   #1
eagle5878
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Default Sevice call tips and best practices.

Never linger in your van when you arrive and get out quickly. The customer is waiting on you and sitting in your truck hinders rapport. You've got just a few seconds to make a good impression. Pull over up the street and do any preparation before you arrive.

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Old 11-15-2013, 05:28 AM   #2
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Shît doesn't always run down hill.



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Old 11-15-2013, 12:03 PM   #3
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Have booties for your shoes and put them on even if you have a brand new pair of boots. Customers really appreciate it and it shows them you respect their property.

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Old 11-15-2013, 05:01 PM   #4
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Always pick up after yourself. Don't leave anything for the homeowner to do that pertains to your repair. Leave a business sticker on the appliance with your phone number.

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Old 11-16-2013, 05:39 AM   #5
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Have cleaning supplies on board, drop sheets, broom and dust pan, perhaps even a small vacuum. The vacuum can also help to extract water from a leak.



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