Sevice call tips and best practices.
Never linger in your van when you arrive and get out quickly. The customer is waiting on you and sitting in your truck hinders rapport. You've got just a few seconds to make a good impression. Pull over up the street and do any preparation before you arrive.
Moderator note: No links in the body of posts, please.
Roger N Daviston
The Daviston Group
Last edited by phishfood; 11-15-2013 at 12:05 AM.
Reason: Removed link