I have a standard 20" cartridge filter canister installed just upstream of the softener. The head on this particular canister has an on/off valve handle located on the top of it. Every time I replace the filters, water leaks from around the red button and maybe also from around the valve stem, both leaks being from underneath the valve handle. I contacted Kinetico because they installed the system in '94. They looked into a rebuild kit for the head, which they did find, but also that it is no longer available. Unfortunately, they didn't have a part number to give me (they didn't ask for it when in contact with their supplier). I was told that this particular canister assembly was not Kinetico, but maybe Pentek. The only marking on the entire assembly is 'Made in USA'. I asked the service person that was assisting me if she had ever seen the rebuild kit and if she could describe the contents. She told me that it mainly consisted of O-rings, but also had a small plate and some screws, and sold for around $8. Anyone have any idea on how I might obtain (old stock) one of these kits? Should I just go ahead and disassemble the head and try to match up the O-rings. I was told by one Kinetico svc center that they could just come in and replace the unit for
$279....... they wouldn't just sell me the unit to install myself. What a deal!
Thanks for your time and consideration. Rob