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Old 04-09-2012, 05:10 AM   #1
xfactor
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Default Faucet won't stay on (video)

I took this video of my faucet. Hopefully it's helpful.



When I turn on the cold water the faucet won't stay on right away. I have to let it run for a while, I guess to let it build up pressure. This started happening a couple months ago.

It doesn't happen with the hot water, only the cold.

I checked that the valve is fully on.

Any idea how I can fix this?


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Old 04-09-2012, 05:54 AM   #2
johnjh2o
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It looks like a Moen faucet. Replace the cartridge. If you call Moen's 800# they will send you a new one free of charge.

John



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Old 04-09-2012, 10:03 PM   #3
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^^^^^^^ Exactly what he said!

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Old 04-24-2012, 05:11 AM   #4
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Your handle won't stay up because the internal copper part of the spindle inside the cartridge is to loose. Turn off the supply. Remove the handle, and black or grey bonnets surrounding the cartridge. Remove the clip. Pull out cartridge. Push copper spindle out of the clear cartridge housing. Slightly bend the copper. Reinstall inside clear housing and reinsert the cartridge and install all pieces. Be sure to check for crossed water. This is a common problem with Moen faucets. Good luck

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Old 04-24-2012, 03:55 PM   #5
Mr_David
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Quote:
Originally Posted by Brent View Post
Your handle won't stay up because the internal copper part of the spindle inside the cartridge is to loose. Turn off the supply. Remove the handle, and black or grey bonnets surrounding the cartridge. Remove the clip. Pull out cartridge. Push copper spindle out of the clear cartridge housing. Slightly bend the copper. Reinstall inside clear housing and reinsert the cartridge and install all pieces. Be sure to check for crossed water. This is a common problem with Moen faucets. Good luck
Nice!
That's what I do. I usually see this on tub/shower valves.
When turned on the water flow actually pulls the cartrigde back in.

Slightly bend is the key word This will add a little tension on the inside wall of cartridge
moen core 1225B.jpg  
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Last edited by Mr_David; 04-24-2012 at 03:58 PM.
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Old 04-25-2012, 04:55 PM   #6
DFBonnett
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I had the same problem with one faucet. I got cartridge rebuild kits (I have 4 Moens in the house using the same cart type) from Home Depot Supply and used just the appropriate O rings to replace the worn ones on the spindle. Might be another avenue if bending doesn't achieve the desired result.
https://hdsupplysolutions.com/shop/p...?rr_cid=498815

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Old 02-23-2014, 01:44 AM   #7
heidimit
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Thank you to Brent about slightly bending the copper inside the Moen replacement cartridge. My faucet works at last! The handle stays up and no more leaking. Phew. Other people said wipe the silicon off, but that didn't fix it. Bending the copper did.

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Old 02-23-2014, 07:47 PM   #8
Matt30
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Ive had this issue with Moens and ive narrowed it down to too much grease on the cartridge. The weight of the handle pushes it down. Ive found wiping the factory lubrication off and just adding my own solves it.

Ive never thought of having to bend the copper a bit. So hey....i learned something today. Sweet.



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