Water heater HALF full ?!?!???

Discussion in 'Water Heaters and Softeners' started by MichMich, Jan 26, 2018.

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  1. Jan 26, 2018 #1

    MichMich

    MichMich

    MichMich

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    I have a natural gas 4 years old State Select Water heater with Honeywell controller box (I know there is a special name for it, but it's the box on the bottom where you can change temperature and also it has a light that blinks).
    I also have a salt pallets water softener.
    I've checked the water heater, from the outside and also checked the control light and it all looks OK.
    The water softener is no issues as well.

    My problem:
    I've noticed in the last couple of weeks that:
    - with the same amount of people in the house and with the same water usage patterns - we run out of hot water rather fast. It's like it's only 35% effective comparing with the previous 100%.

    Do you know what the issue could be? :confused::confused::confused:
     
  2. Jan 26, 2018 #2

    voletl

    voletl

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    Could be a bad thermostat. Your dip tube could be broken. Your water heater could be full of sediment drastically reducing the amount of gallons of water can hold post a picture of what you got there
     
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  3. Jan 26, 2018 #3

    MichMich

    MichMich

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    With water softener, should the sediment issue be resolved?
    And also, this heater is fairly new, I'm surprised it'd already break? But who knows?
    Can't take pics now, kids asleep and no access to the attic... sorry.
     
  4. Feb 4, 2018 #4

    Geofd

    Geofd

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    is it everywhere or just the shower???? B
     
  5. Feb 5, 2018 #5

    CT18

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    It has to be the dip tube. Where in Michigan are you.
     
  6. Feb 12, 2018 #6

    MichMich

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    Geaofd - entire house

    CT18 I'm in TX, what is dip tube?

    Water lasts for one bath (kids) and then goes lukewarm and then cold...
     
  7. Feb 12, 2018 #7

    voletl

    voletl

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    When cold water enters the water heater there is a long plastic tube that goes all the way to the bottom of the heater it forces the cold water to enter the heater at the bottom forcing the hot water up out the side if the dip tube has deteriorated or is broken Coldwater can simply flow in from the top and then exit the heater right away causing you to have luke warm or cold water
     
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  8. Feb 12, 2018 #8

    MichMich

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    Even when at first, for about one half-full bath tub, the water is HOT? :confused:
     
  9. Feb 12, 2018 #9

    CT-18

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    Yes because the tube could have broken off halfway down not pushing the water at the bottom up.
     
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  10. Feb 13, 2018 #10

    MichMich

    MichMich

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    I guess lucky me, it's still under the Warranty:

    100112448 K,DIP TUBE ASSEMBLY,W/GASKET 1/28/2019

    Do you guys have any experience with State Select Warranty Dept.? Any tips on this?

    Thanks!
     

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