Ok, time for me to take a lesson from water treatment specialists. I have worked in thousands of homes with water treatment equipment. I do not service them. I do not know how to service them, it's not part of my job here. I know enough to work around them, or when to tell the customer they need to be serviced. Early in my career, I recharged a customers pressure tank. I learned the hard way that when you take pressure off the system, you will stir up years worth of sediment in the tank and it can plug the head of the softener if it's not flushed out. So for many years after that, I always made sure to run water off the drain hose of the pressure tank until it's clear before I put it through the system. THEN, a water treatment guy tells me to put the system in bypass first....well ok, now we are sending untreated water to the system, why would we do that if it's running clear? So last week, recharged a tank and followed my usual procedure of running the line clear before putting it through the conditioner. I put water on, ran water in the tub and everything was clear. Well apparently the next morning the water was super dirty and now the customer is upset, and rightfully so. I went back, and the "dirt" appears to be a green resin I presume is coming from the softener and of course, I'm getting the blame. So can somebody please tell me, what happened? And what should my procedure be for working around these units? I thought I had a good protocol that worked all these years without issue, then this happened!