Unknown Diverter Part - help

[plumnom]

I have this diverter not functioning, and upon bringing to the Locke or any other plumbing store, they are unable to identify it.

Could you help me to figure out where can I get this part?

 

[Geofd]

Are there any markings on any of the trim????

 

[plumnom]

This is the only marking.

 

[Twowaxhack]

That’s an American Standard “ colony “ model.

 

[Twowaxhack]

If you took that to a plumbing parts supplier and they didn’t find it, they simply didn’t want to help you.

Never go back to that store.

 

[plumnom]

Thanks @Twowaxhack!

I will never go back to that store again.

This kinda look same as mine, but mine has a silver long neck. Not sure if this the silver long neck is just a housing.

Mine is stuck, can't remove the chrome handle. Maybe soak it in wd-40, might help?

https://www.google.com/shopping/pro...&ved=0ahUKEwj14uqNqsrvAhVPXM0KHWBTBvcQgwgInwY

 

[Twowaxhack]

Thanks @Twowaxhack!

I will never go back to that store again.

This kinda look same as mine, but mine has a silver long neck. Not sure if this the silver long neck is just a housing.

Mine is stuck, can't remove the chrome handle. Maybe soak it in wd-40, might help?

https://www.google.com/shopping/pro...&ved=0ahUKEwj14uqNqsrvAhVPXM0KHWBTBvcQgwgInwY

Yours still has all the trim on it. All that needs to come apart or you’ll need to buy replacements.

 

[plumnom]

@Twowaxhack i just received the diverter part.

Do i need to use plumbing tape on the diverter when installing it? How can i make sure it doesn’t leak back inside the wall?

 

[Twowaxhack]

The old cap gasket may still be in the valve. It’s fine to leave and use it.

Install it and operate the faucet without the trim on it and check for leaks. Don’t use Teflon on the threads. The threads do not seal it but rather pull it tight into the valve. A gasket makes the seal.

The oring on the stem probably makes the seal. I don’t see a cap gasket listed for it. Install and check it.