Shower won't shut off

Discussion in 'Showers and Tubs' started by DexterH, Jul 20, 2019.

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  1. Jul 20, 2019 #1

    DexterH

    DexterH

    DexterH

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    Hello all,

    We have a problem with the shower in our bathroom that we hope you all might be able to help with. Our house is ~40 years old, and we think that the shower fixtures are original.

    This is a tub-shower combination, with a tub faucet, shower head, and knob in the middle of the two. The knob is of the type where you pull it in and out to adjust the volume of the water, and twist from side to side to change the temperature.

    We can turn the water on without a problem, but when either the shower or the tub faucet runs for any more than a few minutes, the knob becomes almost impossible to turn off. To push it in to shut off the water, we have to push it, hard, for several minutes while twisting it from side to side. Eventually, we can get it to shut off. During that process, if we let go, the flow of water increases on its own until we keep pushing it in.

    We're at our wits end here. This means the shower doesn't work, and we'd appreciate any advice you all might have on how to fix it or what's wrong.
     
  2. Jul 20, 2019 #2

    Geofd

    Geofd

    Geofd

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    show us pics of what you have
     
  3. Jul 21, 2019 #3

    DexterH

    DexterH

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  4. Jul 21, 2019 #4

    DexterH

    DexterH

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    Hope these help! Thank you!
     
  5. Jul 21, 2019 #5

    jeffmattero76

    jeffmattero76

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    That appears to be a Moen faucet. From your description, my guess is that one or more of the O-Rings or other piece of the cartridge has failed or is out of position.

    I would suggest calling Moen tech support, telling them the problem. They may ask you to email a picture, but they will send you a new cartridge for free. It should arrive at your house in 3 or 4 days. It is a simple job to change it. If you can't wait a few days, you can buy a new cartridge at the orange big box. They cost around $30.
     
  6. Jul 21, 2019 #6

    Geofd

    Geofd

    Geofd

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    that's a moen shower valve I think there are 3 different cartridges there is also a stem puller you would need any home depot would carry it....I had a similar issue so I removed the cartridge and soaked it in vinegar for a while....worked fine after that...I would take a pic of it just in case so you could show it to home depot...I would even go to a plumbing supply house for everything before home depot they are just more knowledgeable
     

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