Sevice call tips and best practices.

Discussion in 'General Plumbing Help' started by eagle5878, Nov 14, 2013.

  1. Nov 14, 2013 #1

    eagle5878

    eagle5878

    eagle5878

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    Never linger in your van when you arrive and get out quickly. The customer is waiting on you and sitting in your truck hinders rapport. You've got just a few seconds to make a good impression. Pull over up the street and do any preparation before you arrive.

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    Last edited by a moderator: Nov 15, 2013
  2. Nov 15, 2013 #2

    chukar

    chukar

    chukar

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    Shît doesn't always run down hill.
     
  3. Nov 15, 2013 #3

    plumber78

    plumber78

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    Have booties for your shoes and put them on even if you have a brand new pair of boots. Customers really appreciate it and it shows them you respect their property.
     
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  4. Nov 15, 2013 #4

    speedbump

    speedbump

    speedbump

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    Always pick up after yourself. Don't leave anything for the homeowner to do that pertains to your repair. Leave a business sticker on the appliance with your phone number.
     
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  5. Nov 16, 2013 #5

    chukar

    chukar

    chukar

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    Have cleaning supplies on board, drop sheets, broom and dust pan, perhaps even a small vacuum. The vacuum can also help to extract water from a leak.
     
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