Need help too not look like a newbie

[ExtraMilePlumbing]

I’m headed no to this job in one hour, what’s the first think you guys would check with out opening walls?View attachment IMG_0740.jpgView attachment IMG_0740.jpg

 

[justin_dewan90]

Depends on what the clump was, could be an air hammer. Or if it's that new could've been the drain line rubbing. That's a tough one to diagnose without being there. Sorry for the late response. If it's a hard thunk once the water shut off, water hammer. If not and more of a rubbingish sound probably too small of a hole drilled for the drain line.

 

[justin_dewan90]

Also, why are they getting an attorney involved?

 

[ExtraMilePlumbing]

Thanks Justin I’m still like 10 min away , I’ll look for that

 

[ExtraMilePlumbing]

Well it’s not the temperature or pressure

 

[justin_dewan90]

Drain line or water line flexing possibly?

 

[ExtraMilePlumbing]

Problem solved, learned lesson, if all fixtures make thumping noise, put you’re hand in a cartridge and if you feel an abnormal vibration on one, that’s the the bad one

 

[Matt30]

Good work and thanks for the tip!