Ok thanks, i removed the allen screw, do i stick the screw driver in this same hole to turn it? the inner ring just spins by hand and does nothing.I have just replaced the valve cartridge on this type of shower valve. That sleeve with the notch in it rotates to line up with a setscrew to remove the handle. It's kind of a PITA to find it. I turned the water off at the main and turned the handle full "on". That should bring the setscrew to about the "10 o'clock" position where you should be able to see through the notch and remove with Allen wrench.
Then you need to unscrew the other "ring" (use a small screwdriver in the notch to turn it carefully counter-clockwise) to free up the cover plate. Then you can access the "cartridge". If this is a custom shower, using a 3/4" supply the cartridge will cost you about $100. UNLESS... Unless you tell them at Kohler customer service that you are the the original owner, or that you had this installed in a bath remodel while you owned the house. Then they will send you the parts under warrantee. You should also replace the balance valve that you will see when you remove the cart. You need to turn it 45 degrees to remove it. This unit balances the water temp. so you don't get scalded.
The cartridge and everything is fine, the handle just loosed up and i unscrewed it all the way until it came off.In the second picture , does the little hole on side of collar have any thing to do with it?
Ok thanks, i removed the allen screw, do i stick the screw driver in this same hole to turn it? the inner ring just spins by hand and does nothing.
no, the handle is not broke off, it is just unsrewed, the screw is inside the collar. the wall plate is not caulked to the wall i can move it a little. i removed the allen screw as you said, but i don't see a slot to put the screwdriver in there. the inner space just spins and spins. there are two little holes in this spacer and the other hole the allen screw came out of.?? The handle in your picture looks like the stem is broken. The wall plate is probably caulked to the wall.
Are you good now??
Hi Doc,So... the part in your hand and the cone shaped piece are the handle ? When you remove the setscrew through the notch at the tip of the pink tweeters the handle should come off.
In the larger picture you can see the notch in the ring that holds the wall plate. The notch I'm talking about is right at the 12 oclock position (there's another 180 degrees from it also, it's designed for a "spanner". But the handle and the chrome tube needs to come off first. Then that "ring" unscrews and allows access to the cartridge. The ring screws into a plastic piece behind the trim plate. When I said use a screwdriver it was because no homeowner owns a spanner the size you need to unscrew it. I use a screwdriver in the notch and GENTLY tap the screwdriver to turn the ring counterclockwise.
Take a picture after you remove the handle and the chrome tube.
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