Kohler Diverter Stem - 11-2554

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randymarcell

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Norfolk, VA
Shower water was being diverted half shower/half tub spout. I removed the old one with a plastic end and replaced it with a new one. It still operated the same. I "removed"it to inspect it, but it kept turning. I looked inside and saw the plastic end not coming out; it is stuck. The 31/32 nut ended up coming out. How can I safely remove the part and take it back or better yet get it to divert?
 

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