Start over, and tell your story a,b,c, etc.
What is the exact problem?
Give all the facts and info.
What are you trying to accomplish, and why?
Post pics of the entire faucet and of everything.
Or expect to get poor advice.
Love it, thanks - I wish other industries would follow suit with that type of exceptional service... absorbing the cost of parts, trusting that the person calling actually bought a product of theirs without verifying it somehow with a receipt, etc. Very cool - the Pfiser Rep I talked to was great and didn't question a thing - verified through a picture that the model was right, and shipped the part immediately. Thanks everyoneIf you have installed any Pfister (Price-Pfister), Moen, Delta faucet, the company will send you new parts for free (even if they are discontinued). The catch is that you have to be the "original owner" (or tell them you are).
I had a discontinued Moen kitchen faucet that the diverter didn't work and they sent me a completely new faucet for free. Delta is sending me new parts for a customer's 30+ year old vanity faucet. Never hurts to call the manufacture first!
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