There is no hot water in the shower. I do have hot water in the sink, so I know something's up with the cartridge. At least, that's what everyone says. I followed Moen's instructions to replace 1222 cartridge but no success so far. I recently moved into this house, so I am not very familiar with the plumbing.
I was not able to access the retaining clip, so I removed the escutcheon plate. However, the retaining clip is still blocked by the base plate of the escutcheon plate (see the attached image). The retaining clip gets blocked by the white plastic plate and the white plate seems to be attached/soldered to something behind the tub wall. I am at a loss here so would appreciate any DIY pros offering any advice. Thank you so much!
I was not able to access the retaining clip, so I removed the escutcheon plate. However, the retaining clip is still blocked by the base plate of the escutcheon plate (see the attached image). The retaining clip gets blocked by the white plastic plate and the white plate seems to be attached/soldered to something behind the tub wall. I am at a loss here so would appreciate any DIY pros offering any advice. Thank you so much!