Hot water element

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Menny

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Jul 4, 2020
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Hello everyone.
Just wondering if anyone can give some advice as to why there would be a whole blown into the element of a new hot water system and the element looked a bit melted on some places.
Could it be that some one cross connected the active and neutral on the hot water system, would that melt the element and burn a whole into it?
The element has two wires that one connects to the active and the other to the neutral on the thermostat but it doesn’t matter which goes to the active and which goes to the neutral, so if the thermostat was wired wrong would that some how melt the element or could have it just been a faulty element.
Thanx for your advice.
 
The word we use is "hole" Elements do go bad and they do melt. Even new can develop defects.
That is what mfr's warranty is for.
 
Maybe the heater was turned on before it was fully filled with water?

So the upper element was firing while dry.
 

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