Best brand for residential water heater (tank)

Discussion in 'Water Heaters and Softeners' started by cmjb13, Oct 24, 2018.

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  1. Oct 24, 2018 #1

    cmjb13

    cmjb13

    cmjb13

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    Hi,

    I have an 80 gallon AO Smith electric hot water heater that was installed around 2003 by a previous homeowner.

    15 years I think is a pretty good run for a hot water heater so I'm starting to explore replacement options.

    Looking to downgrade to a 50-55 gallon tank. I do not wish to go tankless at this time. From what I'm seeing there are really only 3 main brands. Rheem, AO Smith and Bradford White. And after looking at the reviews, they all are terrible ranging from defective models, to leaks, to poor customer service, to not honoring warranties.

    Just curious on anyone's experience with these or which one is the "least bad" out of the three.

    Thanks in advance.
     
  2. Oct 24, 2018 #2

    Jamesplumbing06

    Jamesplumbing06

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    If you can afford lockinvar then get that. But as far as box store models go. They all build to the very minimal safety reguirements. Any way you go you get a 6 year parts and tank warranty. Lockinvar has a 12 year model. Whirlpool has a plastic lifetime warranty. All go bad. You want the best customer service to handle your issue if anything does go bad in the warranty time. Other than that you pay for a 6 year heater you get a 6 year heater. Beyond that your on borrowed time. Best option is the box store you normally shop at so the warranty can be handled there. 80 gallon will be hard to find. They are heat pump style now above 50 gallon electric
     
  3. Oct 25, 2018 #3

    voletl

    voletl

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    Never had a problem with rheem from home depot. Ao smith and Bradford white are good. Not ao smith from lowes though... they are diffrent and horrible. Warranty will determin the life of the heater
     
    Plumbob4u likes this.
  4. Oct 25, 2018 #4

    ExtraMilePlumbing

    ExtraMilePlumbing

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    were always replacing thermocuples on rheem
     
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  5. Oct 25, 2018 #5

    ExtraMilePlumbing

    ExtraMilePlumbing

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    cream of the crop over here is Bradford white
     
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  6. Nov 22, 2018 #6

    natesgonnaregulate

    natesgonnaregulate

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    Id agree, Rheem are fantastic hot water units!
     
  7. Nov 24, 2018 #7

    mike fiore

    mike fiore

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    whatever you get, if you can, buy from a plumbing supply house. warranties are not pro rated like from hd or lowes. also read maintenance section in hwt manual. ive seen some of my customers around here get 15 plus years out of hwt. by flushing and changing anode rods. now as a plumber not so good for business but id rather have a happy customer.
     
  8. Dec 24, 2018 #8

    TomFOhio

    TomFOhio

    TomFOhio

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    Rheem or Bradford White. Never had a problem with warranty on either.
     
  9. Dec 24, 2018 #9

    RenewDave

    RenewDave

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    What part of the country do you live in? In Oregon where I’m at, I have customers with 25 on 30 year electric water heaters that we just re build and they keep chugging along. With Electric, there’s just not that many moving parts, so as long as the tank is not compromised and it’s producing for you, let her run. Our water is also really good. I do stock Bradford White at the shop, made in America! The only one that is. I believe AO Smith owns Rheem now. I stopped doing warranty work for Rheem because of how bad they handle their warranty issues, and they slow pay like crazy.
     
  10. Dec 24, 2018 #10

    Plumbob4u

    Plumbob4u

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    No Aluminum Anode Rods Magnesium Alloy ONLY
     

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