Bathtub spout leaking at wall

[brian lovett]

Hi everyone. We have a newly remodeled home and woke up the other morning to water raining down from the ceiling after a guest took a shower. We have a delta wall-end threaded tub spout with a brass reducer inside of it.

I took a look and the water is dripping from the back of the spout where it meets the pipe from the wall. I can't tell if it is dripping from the reducer, or where the reducer threads into the pipe although I suspect it is where the pipe threads in.

I tried the following

1) make sure it is tightened properly
2) removed and reapplied teflon tape
3) tried a liquid teflon tape as well

Doesn't seem to improve the situation. Is there supposed to be an o-ring in the spout? I didn't do the install and couldn't find any decent pics online. Here is what it looks like (attached)

 

[justin_dewan90]

Replace the diverter and see if it leaks anymore.

 

[Jamesplumbing06]

Also good silicone around hole for pipe

 

[brian lovett]

Replace the diverter and see if it leaks anymore.

It's brand new.

 

[brian lovett]

Also good silicone around hole for pipe

good idea. Prevent the water if there ever is any from going into the wall again.