Accidentally left water running slowly, water dripped down the sprout and outside the sink.

[Satish Manohar]

Accidentally left water running slowly, water dripped down the sprout and outside the sink. Caused flooded floors. Not sure if its an installation issue or model issue.
Any pointer will help.

 

[frodo]

picture of the situation would help

 

[Mikey]

Sewer or septic? Kitchen sink or bathroom sink?

 

[Satish Manohar]

Bathroom sink.
Not really sure if you can make out from the picture attached, but if you zoom in you could probably see water dripping on the countertop instead of falling in the sink.

 

[frodo]

Moen TS6720
check spout,lay a level on top of spout,
check counter top front to back for level

 

[Diehard]

In addition to the spout dripping water back, that water shouldn't be finding its way to the floor. Must be getting under the seal between the spout base and/or the handle base and the basin. So sounds like 2 problems need fixing.

 

[CT18]

Sounds like someone forgot the plumbers putty

 

[chiraldude]

Also, check the aerator and remove any calcium buildup. These fancy faucets have a tendency to wick water down the spout when hard water buildup forms.
Full disassembly and sealing with putty is of course the ultimate fix.