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I am not getting any water in my shower. I have hot and cold to the sink in that bathroom. I have replaced the cartridge and the balancing valve to the shower. What other options are there?

Can someone help me identify the fixation ring or the pressure balancing valve on this shower valve. I don’t have any numbers. It’s an American Standard Valve. The trim kit is Seva. It’s approximately 15 years old. I’ve looked many places and cannot find the identical shape that matches the...