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As I just learned, they aren't all pro-rated. The one that I'm replacing was bought at Home Depot and that one is pro-rated. I've still got a year left on the warranty, so I should be able to get a bit of money back once I bring it in. The new one that my plumber will install is made by State...

Thanks for the great info. Despite my strong desire to go with the more efficient tankless unit, I can't justify it with the water quality in my town. With the rebates, the install cost for the tankless is about $1500 higher than standard storage, so it would take 10 years or more to make that...

Thanks for the info. I wonder if I misheard the plumber and the issue is actually with chlorides, not chloramine. Looking at the manuals for both a Navien NPE unit and a Rinnai RUC unit which was recommended to me, the maximum allowable chloride concentration is 250 mg/L (same as ppm). The...

The heater is powered by gas and it would be placed right next to where it comes in from the street, so I think it will be fine.

Contacting the manufacturers is a great idea. I'll see if I can get a question in by the end of the day, although since I'm currently without hot water and I've got a plumber waiting for an answer, my guess is that I won't get an answer in time.

Thanks. I had seem most of these before, but it's nice to see them well laid out in one place. Generally, I think the pros of tankless outweigh the cons, although it depends on the actual install cost. However, in my specific situation, I have this issue of chloramine in the water and I'm...

I need a new water heater and I'm considering a tankless (on-demand) due to the long term cost/energy savings and space savings. A local plumber has recommended against it due to the water in town. I think he said the water has chloramine which causes problems with the tankless system. It's also...