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The last tank they gave me had brown water coming out the bottom which I thought was rust. Could this have been the glaze? I was surprised that a “brand new” tank could have been rusted on the inside. Are GIANT still willing to change out tanks for customers considering for me and the example...

That’s what I was told too but not the specifics of the computer issue. I’ve given up on Giant, we’ve been 0/4 so far and I can’t deal with their incompetence anymore.

Haha yes but I can still get purely cold water outside, I just keep the hot valve closed. I only open that valve when I want some hot water mixed with the cold.

Yes I did this so that we could have warm water coming outside. I didn’t want to drill through concrete to install a separate hot water connection outside so this seemed easier. Are you seeing an issue with this?

Thank you all for the replies. Ok, I had someone double check the piping arrangement so I can explain it more clearly. Here it goes: There is a take-off from the main hot water outlet from the tank which connects to the cold water line which runs outside to the yard. On the hot water take-off...

Thanks. It’s definitely not the piping that’s leaking. I’m just shocked that 4 tanks have leaked. Any brands you recommend?

The manufacturer is paying for all the tanks as well as the plumber’s time, although I did pay for the plumber’s time for the first replacement as those were the terms of the warranty. Sorry I worded it backwards, installed check valves so that when we opened water to the yard there could be no...

Hi All, I’m new to this forum and I’m hoping someone can shed some light on an ongoing issues I’ve been having with my hot water tank. The tank is an electric hot water tank, the manufacturer is Giant Inc. History of the issue is as follows: - Original Tank was under 10 years old and began to...