Replacement O-Ring

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BrokenGasket

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Hey all,

We have a Hudson Reed A383 body jet in our shower. One of the o-rings / washers / gasket (not sure which is correct term) recently broke, and I'm trying to track down the correct part to replace it with. It's a ball joint, and the gasket is domed so the ball can fit inside it.

Outside diameter is approx 13/16 inch
Inside diameter is approx 5/16 inch
Height is approx 1/4 inch

Any ideas?
Thanks!
 
Your last link is the USA site. The same one I was at.
Funny they don't list that model, yet the UK site does.

Either way no parts mentioned but the UK version says "Full 20 year guarantee". That would be good if he's entitled to it.
 
Hey thanks for the quick responses! Tried calling the mfg yesterday but not very helpful. Best they had was a $30 washer kit that might have one that fits.

Attaching a photo of the gasket and the ball joint it fits around. Hope this helps!

Other thought I had was just buy one of those sheets of rubber that you can cut into your own washer. Can try some arts and crafts and just stuff it in there as a last resort.
 

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It did cross my mind that maybe you could find something but being curved like that makes me wonder. Is the wall thicker at one edge vs the other?
I did find something that looked very similar but it was for a Speakman shower head, and more importantly, it didn't include dimensions.
The cut your own system may work???
 
How old is yours?
Isn’t there a warranty on the body spray?
Don’t they honor their warranty?

You can always just buy a whole new body spray.
My Amazon link above shows about $27.00 plus about $8.00 shipping.
You might need a different color of metal finish, if you want to have the actual spray head as a spare.

Or take all the parts to a local plumbing supply house, they might have something on the shelf that fits.
That ball and socket joint system is similar to what most shower heads use, so I think you will find something compatible in a supply house.
Just google “plumbing supply house” and your zip code.
 
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