Plumbing Forum - Professional & DIY Plumbing Forum > General Plumbing Discussion > Water Heaters and Softeners > Navien Tankless Water Heater Recall

Thread Tools Display Modes
Old 02-04-2013, 02:09 PM   #1
havasu's Avatar
Join Date: Jan 2010
Location: Southern California
Posts: 7,460
Liked 730 Times on 603 Posts
Likes Given: 166

Default Navien Tankless Water Heater Recall

Navien tankless water heaters are being recalled that pose a carbon monoxide poisoning risk to homeowners.

Navien, a South Korean company with a California distributor, is recalling about 13,000 instantaneous or tankless water heaters because of a risk of carbon monoxide poisoning.

An unstable connection can cause the water heater's vent collar to separate or detach if pressure is applied, causing carbon monoxide leaks, according to the Consumer Product Safety Commission.

Tankless water heaters are being promoted as a green piece of home equipment that can save consumers significant amounts of energy and money by eliminating the need to heat stored water.

The recalled tankless water heaters were sold by wholesale distributors to in-home installers nationwide from February 2008 to March 2009 for between $1,500 and $2,100. They are described as follows:

Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format.

Consumers can schedule a free repair but should not use their water heaters in the meantime; the company also recommends installing carbon monoxide detectors outside the sleeping areas of homes.

For more information, contact Navien at (800) 244-8202 between 8 a.m. and 5 p.m. PT Monday through Friday, or visit

Read more:

havasu is offline  
phishfood Likes This 
Reply With Quote
Old 02-12-2013, 07:34 PM   #2
Junior Member
Join Date: Feb 2013
Posts: 6
Likes Given: 2


It seems to me that *any* space with *any* fuel-burning appliance should have a CO detector installed.

(King of overkill speaking. I hope this suggestion doesn't make it into any building code, but it makes sense to me.)
TerisRiel is offline  
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tankless Water Heater Cost for Homeowners Bodishr Water Heaters and Softeners 4 03-07-2013 10:58 PM
Tankless Water heater rgf Water Heaters and Softeners 19 08-11-2012 04:52 PM
Tankless water heater - venting code thepand Plumbing Building Code 7 07-07-2012 05:44 PM
Titan Tankless Water Heater installation help! FiredUp General Plumbing Help 1 08-19-2011 12:26 AM
Weil Mclean tankless water Heater TonyM Water Heaters and Softeners 1 03-06-2011 03:19 PM

Newest Threads