The problem is that the tub was not set on a mortarbed when installed. This allows the tub to flex when anyone steps into it. What "may" help is to put as much weight into the tub as you can, including water. Recaulk the joint of the tub and wall. Allow the caulk/mastic to dry thoroughly before draining and removing the weight. This allows for "pre-flexing" the tub.
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